Salesforce is the world’s leading cloud-based customer relationship management (CRM) system. The Customer 360 view brings all your data to one place and offers your company solutions for using it.
Salesforce allows you to bring together your company’s key teams, including sales, marketing, customer service, e-commerce and IT. As a result, you can serve your customers conveniently and efficiently – without any interruptions in communication.
Salesforce Sales Cloud
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Salesforce Service Cloud
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The right partner for you.
Loikka Solutions is an official Salesforce Partner, with hundreds of Salesforce projects under our belt.
We work with our clients to plan and implement the optimal way for them to utilise Salesforce, and we also support our clients in using the system. The end result is a CRM solution that is optimised for the company’s needs, along with measurable growth and more satisfied customers.
Anyone can purchase a Salesforce solution for themselves, but without a comprehensive understanding of the system and a fundamental change in operating methods, the purchase will not pay off. This is where Loikka Solutions comes in.
Hartwall needed tools for a more unified sales method. Understanding customers and to better meet their needs was another goal that was set. “We found that the cooperation with our customers considerably improved and deepened throughout this project. Salespeople following new doctrines achieved better results and healthier customer relationships”, according to Hartwall Sales Director Marko Airamaa.
Our goal was a unified sales process, which would have a boost on the management of sales and better results. With Honka we planned and implemented a change project, which included four training days for approx. 30 sales representatives. “Loikka’s coaching services gave the desired boost and concrete tools to implement our previously engaged transformation process. Naturally the work within Honka continues from there, but the outsider help provided to be genuinely useful”, summarizes Business Director Jari Noppa.
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