Salesforce Field Service

Salesforce Field Service is a modern fieldwork management tool, which allows you to say goodbye to excessive paperwork! The main goal of Salesforce’s Field Service is to simplify matters and speed up team operations. With Field Service, each team member has access to information pertaining to their own work, which makes everyday life considerably easier.

Seamless connection regardless of the location

One of the most important tasks of businesses is to ensure that fieldwork progresses smoothly. By doing so, the companies can provide their customers with efficient services, maintain the commitment of their employees, and maximise their results.

Field Service brings the key field operators together, regardless of their whereabouts. It also allows the project managers to easily prioritise and schedule their employees’ time use. On the other hand, the fieldworkers can focus on the essentials without worrying about what is happening at the office.

The seamless communication is facilitated by Field Service’s offline mobile app.

We are here for you

Anyone can purchase a Salesforce solution for themselves, but without a comprehensive understanding of the system and a fundamental change in operating methods, the company’s result will not change. Loikka Solutions is an official Salesforce partner determined to help its clients to achieve their full potential and better results – with Salesforce.

Learning Journeys

Hartwall needed tools for a more unified sales method. Understanding customers and to better meet their needs was another goal that was set. “We found that the cooperation with our customers considerably improved and deepened throughout this project. Salespeople following new doctrines achieved better results and healthier customer relationships”, according to Hartwall Sales Director Marko Airamaa.

Our goal was a unified sales process, which would have a boost on the management of sales and better results. With Honka we planned and implemented a change project, which included four training days for approx. 30 sales representatives. “Loikka’s coaching services gave the desired boost and concrete tools to implement our previously engaged transformation process. Naturally the work within Honka continues from there, but the outsider help provided to be genuinely useful”, summarizes Business Director Jari Noppa.

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