Salesforce Experience Cloud
Experience Cloud is a flexible tool that provides the building blocks for creating customised websites, apps, and customer portals. With the help of this agile tool, businesses can modify the content and layout of their digital platforms, so that they can react quickly to the wishes of both customer and employees.
Personalised digital content
Extensive online visibility is vital for a company, regardless of its size or field of operation. With Salesforce Experience Cloud, you can build portals that suit your company’s brand and serve the needs of your customers, partners, and employees.
With Experience Cloud, you can make Salesforce data available to your customers, partners, and employees. Thanks to the artificial intelligence, you can boost your company’s productivity and let the customer service personnel focus on solving the more critical problems.
We are here for you
Anyone can purchase a Salesforce solution for themselves, but without a comprehensive understanding of the system and a fundamental change in operating methods, the company’s result will not change. Loikka Solutions is an official Salesforce partner determined to help its clients to achieve their full potential and better results – with Salesforce.
Learning Journeys
Hartwall needed tools for a more unified sales method. Understanding customers and to better meet their needs was another goal that was set. “We found that the cooperation with our customers considerably improved and deepened throughout this project. Salespeople following new doctrines achieved better results and healthier customer relationships”, according to Hartwall Sales Director Marko Airamaa.
Our goal was a unified sales process, which would have a boost on the management of sales and better results. With Honka we planned and implemented a change project, which included four training days for approx. 30 sales representatives. “Loikka’s coaching services gave the desired boost and concrete tools to implement our previously engaged transformation process. Naturally the work within Honka continues from there, but the outsider help provided to be genuinely useful”, summarizes Business Director Jari Noppa.
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