As an official Salesforce partner with experience from hundreds of projects, we offer solutions for implementing and enhancing Salesforce products. One of our greatest strengths lies in helping businesses expand their use of Salesforce to meet their specific needs and address key business challenges.
Salesforce is often recognized as a sales CRM system, but in reality, it’s much more: it’s a platform for managing all customer data and interactions. The opportunities Salesforce offers can be approached from the perspective of customer data: every customer interaction generates data that various individuals and teams within the organization can leverage.
Salesforce’s ready-made products, primarily its Clouds, provide powerful ways to collect and utilize customer data. For instance, Sales Cloud serves as a traditional sales CRM, Marketing Cloud supports marketing efforts, and Service Cloud is designed for customer service needs.
Beyond these, custom solutions can be built on the Salesforce platform—often even without coding—using prebuilt low-code tools. This makes it easy to address even the most unique use cases with minimal effort.
Salesforce is at its best when utilized across various organizational functions such as sales, marketing, and customer service. This integration helps break down internal silos and enables the use of customer data in every interaction.
One of Loikka’s key strengths is identifying the root causes of business pain points. We propose concrete, actionable solutions that leverage the Salesforce platform and its diverse capabilities.
Contact us if you’d like to discuss these or any other Salesforce-related topics.