Agentforce Revenue Management (formerly Revenue Cloud)

Revenue Cloud automates the quote-to-order-to-invoice chain — CPQ, contract management, billing, and renewals in one system, directly connected to Salesforce CRM.

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From quote to invoice without manual steps

Revenue Cloud is Salesforce’s solution for automating sales and revenue management processes. It covers quote creation, contract management, orders, and billing — all in the same system and directly connected to the CRM.

  • Sales rep creates a quote in Excel and sends it as PDF and prices are not up-to-date.
  • Contract is created in a separate system and data has to be manually copied to the CRM.
  • Order goes to production or supplier via email, someone logs it in the ERP.
  • Billing doesn’t know what was agreed to or the contract renewal date slips by unnoticed.

When the quote-order-billing chain works as one stream, sales accelerates, errors decrease, and renewals no longer slip through the cracks.

What does Revenue Cloud do in practice?

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Sales rep

Creates quotes directly in Salesforce with correctly priced products. Approval process advances automatically, without email loops.

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Operations and order management

Approved quote becomes an order without manual transfers. Changes to contracts update in real time.

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Finance

Billing starts based on contracts and deliveries. Renewals and contract lifecycle management are clearly visible.

Key features

  • CPQ (Configure-Price-Quote) — product configurator, price lists, and discount rules automatically applied to quotes
  • Contract management — contracts are created from quotes, with full lifecycle tracking
  • Order management — orders are generated automatically from approved contracts
  • Billing and recurring invoicing — subscription-based and usage-based pricing billing
  • Renewal management — automatic reminders and renewal quotes before contract expiration
  • Approval processes — discounts and exceptions automatically go to the right approver
  • ERP integrations — integrates Salesforce with financial and operations management systems

Who is Revenue Cloud for?

Revenue Cloud is especially suited for companies with complex pricing or product bundles, recurring contracts or subscriptions, or quote-to-billing processes with many manual steps. Typical users are B2B tech companies, service firms, and companies with subscription or project-based pricing.

How implementation works with Loikka

1

Process and pricing mapping

We review the entire quote-to-order-to-billing process and identify bottlenecks. We model products, pricing, and discount rules.

2

Configuration and integrations

We build a CPQ product catalog and pricing in Salesforce. We connect integrations to ERP and other systems.

3

Training and implementation

Sales reps, operations, and finance are trained for their roles. We monitor the first weeks and fine-tune.

Frequently asked questions

Is Agentforce Sales required before implementing Revenue Cloud?

Yes — Revenue Cloud is built on the Salesforce platform and requires a CRM foundation. Usually it’s implemented alongside or after Sales Cloud.

Can usage-based pricing be modeled?

Yes — Revenue Cloud supports fixed, recurring, and usage-based pricing. For example, SaaS companies can model their subscription pricing and automatically bill based on usage.

Does it replace a separate billing system?

Revenue Cloud can serve as a billing system or be integrated with existing finance systems. Loikka assesses case-by-case what solution makes the most sense.

What’s the difference between Revenue Cloud and Revenue Cloud Advanced?

Revenue Cloud Advanced (RCA) is a newer, API-based version that’s more modular and scales better for large enterprises. Which one suits you depends on your complexity — Loikka helps with the decision.

Ready to get started?

Tell us about your situation and we'll work out the best solution together.