Loikka Solutions’ mission is to provide our customers with a business culture, where CRM is a leadership tool benefitting all.
In the best CRM environments, the whole organization and its subsidiaries produce continuous data about the customers and the market. Users are happy with the features tailored for them; the management can follow trends and is able to quickly act on deviations; the customers feel that the services offered satisfy their specific needs. Business leadership with the help of a CRM requires a comprehensive set of continuously updated market potential information, which consists of various registries and user-produced data. A customer-centered culture can only be built on the utilization of information in all business-related functions and decisions based on CRM data. Loikka Solutions’ mission is to provide our clients with a business culture, where CRM is a leadership tool benefitting all.
Management based on Data
- CRM Analysis
- Customer Analysis
- Market Analysis
- Segmenting and Data Enrichment
- SMI (Sales Management Indicator)
- PCI (Personal Competence Indicator)
- Strategic Marketing Consulting
- Planning and Coordinating Marketing Campaigns
- Design and Implementation of Marketing Automation
- Integrating Sales and Marketing
- Generating Leads as a Service
- Growth Hacking
- Support Systems
- Optimizing Support Processes
- Bots and Live Agents
Salesforce projects completed
Share of continuous clients
Hartwall needed tools for a more unified sales method. Understanding customers and to better meet their needs was another goal that was set. “We found that the cooperation with our customers considerably improved and deepened throughout this project. Salespeople following new doctrines achieved better results and healthier customer relationships”, according to Hartwall Sales Director Marko Airamaa.
Our goal was a unified sales process, which would have a boost on the management of sales and better results. With Honka we planned and implemented a change project, which included four training days for approx. 30 sales representatives. “Loikka’s coaching services gave the desired boost and concrete tools to implement our previously engaged transformation process. Naturally the work within Honka continues from there, but the outsider help provided to be genuinely useful”, summarizes Business Director Jari Noppa.
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